Telecommunication Industry
Some of the key challenges HR professionals and business managers are facing in the telecommunication sectors include;
- The War for Talent. Telecommunication is a competitive industry by nature. This means companies are fighting over the best people. Companies therefore need to work on their retention strategy and adopt a headhunting approach when looking to attract, engage, and recruit top talent in the market.
- Staff Engagement. Talent Grid Africa can help telecoms in developing a staff retention strategy. This would include identifying the drivers of employee engagement determined by the company culture and demographics. Some of the drivers we have utilized in the past for staff retention and engagement includes; employee rewards, employee wellness, workplace culture, career growth and employee development plans, inspirational leadership, and mindful hiring.
- Compensation and Benefits. Telecommunication sector has multiple roles, it is not always easy to set up salary structures, determine the grades, develop job descriptions and specifications for each role, and ensure the benefits being administered are in line with the market offerings. Talent Grid Africa can assist such companies in the following;
- Upskilling Leaders & Team Members. At Talent Grid Africa, we have specifically supported telecommunication companies across Africa in hiring and training the following sales and marketing specialists; - IOT sales specialists
- Reviewing the organizational structure, HR documents, and roles.
- Conducting a job evaluation exercise
- Categorizing jobs per grades
- Developing salary structures and pay bands
- Benchmarking salaries and benefits
- Providing advisory on the best practice around board renumeration, and other special allowances - Aligning all the job descriptions, specifications with the organizational structure and the company vision and goals.
- Regional Sales Managers
- Sales Operations Managers
- Sales Executives
- Enterprise Sales Execs and Leads
- Sales Engineers
- Fiber Sales Managers