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Privacy Policy

Last updated: 10th October 2025

Talent Grid Africa (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://talentgridafrica.com (or its demo domain), engage our services, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy.
If you do not agree, please do not use our site or provide your personal data.

1. Information We Collect

We may collect personal and non-personal information in various ways, including when you visit our website, fill out a form, submit your CV, request a quote, apply for a job, or engage with our HR services.

(a) Personal Information

Depending on your interaction with us, we may collect:

  • Full name, email address, phone number, and postal address

  • Company name and contact details

  • Curriculum Vitae (CV) or résumé information

  • Employment history, skills, qualifications, and professional references

  • Identification documents and work permits (for verification)

  • Financial or payroll information (for clients and employees under EOR/PEO services)

  • Any other information you voluntarily provide through forms, surveys, or email correspondence

(b) Non-Personal / Technical Data

When you browse our website, we may automatically collect:

  • IP address and browser type

  • Device type and operating system

  • Referring URLs and website usage statistics

  • Cookies and similar technologies (see section on Cookies below)

2. How We Use Your Information

We use the collected data for legitimate business purposes, including to:

  • Deliver and manage our HR, recruitment, and outsourcing services

  • Match candidates with suitable job opportunities

  • Communicate with clients and candidates about services or inquiries

  • Process payroll and employment administration under EOR/PEO arrangements

  • Verify identities and compliance with employment laws

  • Send updates, newsletters, or marketing communications (with your consent)

  • Improve our website functionality and user experience

  • Comply with legal obligations and regulatory requirements

We will only use your data for the purposes it was collected, unless required by law or if we obtain your consent for another purpose.

3. Legal Basis for Processing (for GDPR & DPA compliance)

We process your personal information under one or more of the following legal bases:

  • Consent: You have given consent for us to process your data for a specific purpose.

  • Contractual necessity: Processing is necessary for the performance of a contract (e.g., job placement, payroll, or HR service agreement).

  • Legal obligation: Processing is required to comply with applicable laws or regulations.

  • Legitimate interest: Processing is necessary for our legitimate business interests, provided your rights and freedoms are not overridden.

4. Data Sharing and Disclosure

We may share your personal information only when necessary and under strict confidentiality agreements:

  • With Clients: When you apply for a job or are shortlisted, your CV or profile may be shared with prospective employers or partner organizations.

  • With Service Providers: We may use trusted third parties for hosting, data storage, communication, payment processing, or analytics.

  • With Legal or Regulatory Authorities: If required by law, court order, or to protect our legal rights.

  • With Group Companies or Partners: Where necessary to deliver cross-border HR and payroll services.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purpose for which it was collected — including to comply with legal, accounting, or reporting requirements.
For job applicants, we may keep CVs on file for up to 24 months for consideration in future opportunities, unless you request deletion sooner.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
These include:

  • Secure servers and encrypted connections (SSL)

  • Restricted employee access to personal data

  • Regular security reviews and backups

While we take all reasonable precautions, no online platform is completely secure, and we cannot guarantee absolute protection.

7. International Data Transfers

Since Talent Grid Africa operates across African regions and may engage international partners, your data may be transferred to and processed in countries outside your residence.
We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

8. Your Rights

You have the following rights regarding your personal data, subject to applicable law:

  • Access to your personal data we hold

  • Request correction or updating of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent at any time

  • Object to processing or request restriction of processing

  • Request a copy of your data in a portable format

To exercise these rights, contact us using the details in section 11 below.
We will respond within the time limits set by applicable laws.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze site traffic, and tailor content.
You can control or delete cookies through your browser settings, but disabling cookies may affect certain features of the site.

For detailed information, please see our Cookie Policy (if available) or contact us for clarification.

10. Marketing Communications

We may send you newsletters, updates, or promotional materials about our services if you have opted in.
You can opt out of marketing communications at any time by clicking “Unsubscribe” in our emails or contacting us directly.

11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us at:

Talent Grid Africa
Email: connect@talentgridafrica.com
Website: https://talentgridafrica.com

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page periodically to stay informed.